Home/The assistant/Lead capture
Proactive engagement
It goes and
gets the lead.
Most website chat waits politely in the corner while buyers browse and leave. The TradeScale Plus sales executive works the room. On a car's page it pops up naming that exact car, leads with the next step, and, the moment a buyer shows real interest, warmly asks for their name, mobile and email. Then it hands you the lead, qualified.
Proactive, by name
It opens like a
salesperson would.
Your Sales Executive
On the Audi A1's pageIllustrative conversation, the real assistant names the actual car the visitor is viewing.
A visitor standing on a car's page is not “traffic”. They are a buyer looking at a specific car, the closest thing your website has to someone standing on the forecourt. On the forecourt, no salesperson would watch them look at an Audi A1 for three minutes and say nothing. The sales executive does not either. It opens with the car by name, offers a test drive as readily as a viewing, and leads with the next step every time.
Warm, never pushy
Asks at the moment
of real interest.
The difference between assertive and annoying is timing. The assistant does not demand an email address before it will speak, and it does not nag browsers who are just looking. It asks for the buyer's name, mobile and email at the moment they show real interest, when they want a booking, a finance figure, or a question answered about the car they are clearly considering. Warmly, in your brand's voice, the way your best salesperson would.
Then everything it captures goes straight to you:
- The lead email, the car, the customer's name, mobile and email, and a summary of the chat. Reply and it goes to the buyer.
- The dealer dashboard, every lead listed live with one-tap call and email, alongside the conversations and the cars people are asking about.
- Bookings included, when the lead comes with a viewing or test drive booked, the slot and car come too.
No lead sits unnoticed in a chat log. If it happened on your website, it is in your inbox.
Out of hours
Your best hours are
after you close.
Buyers browse cars in the evening and at the weekend, exactly when there is nobody at the dealership to answer. That is when live chat goes quiet, phones ring out and lead forms sit unread. The assistant works those hours at full strength: answering from your live stock, taking buyers to the right car, quoting finance at your real APR, booking appointments and capturing every lead. You open up in the morning to named, qualified buyers instead of missed chances.
Questions, answered
Lead capture, answered.
How does the assistant capture a lead?
When a buyer shows real interest, asking about a specific car, discussing finance, wanting to book, the assistant warmly asks for their name, mobile and email, captures them, and hands the lead straight to you.
What does a lead look like when it reaches me?
An email with the car they were interested in, their name, mobile number and email address, and a summary of the chat. Reply to the email and it goes to the buyer. Leads also appear in your dealer dashboard with one-tap call and email.
Is it pushy with my customers?
No. It is assertive the way a good salesperson is: it leads with the next step and asks for details at the moment of real interest, warmly, never pushily. It is your brand talking.
What is the proactive popup?
When a buyer is on a specific car's page, the assistant pops up naming that exact car, “Any questions about this Audi A1? I can book you a viewing or a test drive”, instead of a generic “can I help?”. It opens the conversation the way a salesperson on the forecourt would.
Does it qualify leads or just collect emails?
It qualifies them. By the time a lead reaches you it comes with the exact car, the buyer's contact details and what they asked about, budget, finance, timing, so your first call is a warm one.
Keep reading
The rest of the product.
Viewings & test drives
The strongest lead is a booked one. Real slots, real times.
Read moreFinance illustrations
A realistic monthly figure makes the follow-up call a warm one.
Read moreFinds the right car
Engaged buyers are buyers who found the car they wanted.
Read moreHow we compare
Lead forms collect addresses. This captures buyers. Compare them.
Read moreSee it on your own stock
Wake up to qualified leads.
See it engage, capture and hand over leads on a free demo built on your own live stock.